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Error communicating with ExifTool - the Producer Thread seems to have died.

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#1 seba
Hello,
I installed lrtimelapse 3.4, everything is installed correctly (exiftool, ffmpeg, dngconv) .
I try to import photos (less than 400 i try the demo version) in nef or dng (when i use jpg I have no errors), it stuck in the initialization of the metadata, or in the reading.
I tried with different sequences, thinking it was the fault of the file, but it does't work (though lightroom normally reads all those metatadi)
on the error log is:

WARN: The producer-thread Seems to have died. Trying to relaunch.

I done something wrong?
These are days that I try in every way, but nothing ...

i have windows 8 4gb ram.

p.s. sorry for my bad english

thanks
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#2 Gunther
This seem to be a problem in the communication with ExifTool. Please try restarting the computer and try again.
Check, if maybe a virus scanner is blocking Exiftool. You might turn off the scanner just to see, if that helps.
Please send me the whole log file, if the problems persist (support(at)lrtimelapse(dot)com)
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#3 seba
hello, I deleted the program and reinstalled it. I disabled the antivirus, but it has not changed anything
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#4 Gunther
Please send me the log file.
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#5 seba
Code:
[2014-08-27 16:23:04] DEBUG: Loading properties from C:\Users\seba\AppData\Roaming\LRTimelapse\user.props
[2014-08-27 16:23:04] INFO: LRTimelapse 3.4 (2014-06-05)
[2014-08-27 16:23:04] INFO: (c) 2014 Gunther Wegner
[2014-08-27 16:23:04] INFO: http://lrtimelapse.com
[2014-08-27 16:23:04] INFO: Java version: 1.7.0_65 (64bit) from Oracle Corporation
[2014-08-27 16:23:04] INFO: Running on: Windows 8 locale: it_IT
[2014-08-27 16:23:04] INFO: 64 bit
[2014-08-27 16:23:04] INFO: ------------------------------------
[2014-08-27 16:23:04] INFO: No License Key found. Running LRTimelapse unlicensed for EVALUATION.
[2014-08-27 16:23:04] DEBUG: Initializing directory chooser.
[2014-08-27 16:23:05] INFO: Done (dirchooser)...
[2014-08-27 16:23:06] DEBUG: Launching ExifTool: C:\Program Files (x86)\LRTimelapse 3\exiftool.exe
[2014-08-27 16:23:14] ERROR: SubmitCommand -> Timeout. -> Relaunching Exiftool!!
[2014-08-27 16:23:14] ERROR: Could not terminate ExifTool
java.io.IOException: È in corso la chiusura della pipe
    at java.io.FileOutputStream.writeBytes(Native Method)
    at java.io.FileOutputStream.write(Unknown Source)
    at java.io.BufferedOutputStream.flushBuffer(Unknown Source)
    at java.io.BufferedOutputStream.flush(Unknown Source)
    at sun.nio.cs.StreamEncoder.implFlush(Unknown Source)
    at sun.nio.cs.StreamEncoder.flush(Unknown Source)
    at java.io.OutputStreamWriter.flush(Unknown Source)
    at java.io.BufferedWriter.flush(Unknown Source)
    at lrtimelapse.tools.c.d(Unknown Source)
    at lrtimelapse.tools.c.a(Unknown Source)
    at lrtimelapse.k.w(Unknown Source)
    at lrtimelapse.k.a(Unknown Source)
    at lrtimelapse.LRTimelapseApp.main(Unknown Source)
[2014-08-27 16:23:14] DEBUG: Launching ExifTool: C:\Program Files (x86)\LRTimelapse 3\exiftool.exe
[2014-08-27 16:23:14] INFO: ExifTool:
[2014-08-27 16:23:14] DEBUG: Exif Tool available.
[2014-08-27 16:23:14] DEBUG: DNG Converter available.
[2014-08-27 16:23:14] DEBUG: MPEG Encoder available.
[2014-08-27 16:23:14] INFO: Detected Screen size: 1600 x 900
[2014-08-27 16:23:15] INFO: Newest version: 3.4 (2014-06-05), current Version: 3.4 (2014-06-05)
[2014-08-27 16:23:28] INFO: Loading directory: E:\immagini\timelaps\prova
[2014-08-27 16:23:28] WARN: The producer-thread seems to have died. Trying to relaunch.
[2014-08-27 16:23:35] INFO: Done loading directory.
[2014-08-27 16:23:35] WARN: The producer-thread seems to have died. Trying to relaunch.
[2014-08-27 16:23:35] WARN: The producer-thread seems to have died. Trying to relaunch.
[2014-08-27 16:23:35] WARN: The producer-thread seems to have died. Trying to relaunch.
[2014-08-27 16:23:35] DEBUG: Timestamp Data complete!
[2014-08-27 16:23:35] WARN: The producer-thread seems to have died. Trying to relaunch.
[2014-08-27 16:23:35] WARN: The producer-thread seems to have died. Trying to relaunch.

thanks
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#6 Gunther
Obviously LRTimelapse is not able to communicate with the Exiftool instance.
Do you have the chance to try it on another computer?
Unfortunately currently I have no idea what the problem could be - I'm rather sure it's something on your system.

You might try upgrading you java to tha latest: http://www.java.com/en/download/manual.jsp
but, I don't think that that's the problem.
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#7 seba
thanks, I solved the problem. I run the program as administrator. was probably a permissions problem.
Thanks
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#8 Gunther
Thank you for reporting back! Normally this should not be required but it sounds like a good workaround, if it helps!
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