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Files not loading

Offline
#1 Nando
Hi,
I have recently purchased a LR Timelapse Pro License but seem to be coming across an issue where the files do not load even though the program recognises there are 3434 images inside the folder (see screenshot attached), on this specific case it's only loading one file. I found it happening in other folders as well, while some folders seem to work fine. Quite arbitrary.

Already tried the following without any success:
-Changing file names
-changing folder name
-refreshing LR timelapse
-Quitting and reopening
-Changin folder location

Any support would be appreciated.

Using Mac OS Monterey 12.0.1
LR timelpase has "full disk access"
Files located on an external Raid drive, but also tried copying to desktop and problem remains.

Log file below:
Code:
[2021-12-14 11:01:15] INFO: Log file was created at: /Users/mirandna/Documents/LRTimelapse/LRTimelapse.log
[2021-12-14 11:01:15] INFO: Documents folder at: /Users/mirandna/Documents
[2021-12-14 11:01:15] DEBUG: Loading settings from /Users/mirandna/Library/Application Support/LRTimelapse/user.props
[2021-12-14 11:01:15] DEBUG: ICC-Profile defined in settings doesn't exist. Turned off color management.
[2021-12-14 11:01:15] INFO: LRTimelapse 5.7.2 (2021-11-30) Build 723
[2021-12-14 11:01:15] INFO: (c) 2021 Gunther Wegner
[2021-12-14 11:01:15] INFO: https://lrtimelapse.com
[2021-12-14 11:01:15] INFO: Java version: 16.0.1 (64bit) from AdoptOpenJDK
[2021-12-14 11:01:15] INFO: Running on: Mac OS X locale: en_AU
[2021-12-14 11:01:15] INFO: OS Version: 10.16
[2021-12-14 11:01:15] INFO: Found 16 processor cores.
[2021-12-14 11:01:15] INFO: Java runtime: 64 bit
[2021-12-14 11:01:15] INFO: Licensed to: Nando Azevedo, Victoria University Of Wellington, Wellington - Professional License.
[2021-12-14 11:01:15] DEBUG: Registered Tiff-Reader: com.sun.imageio.plugins.tiff.TIFFImageReader@366ac49b
[2021-12-14 11:01:15] DEBUG: Registered Tiff-Reader: com.twelvemonkeys.imageio.plugins.tiff.TIFFImageReader@1817f1eb
[2021-12-14 11:01:18] DEBUG: Launched worker with 16 threads.
[2021-12-14 11:01:18] INFO: Loading directory structure
[2021-12-14 11:01:18] DEBUG: Initializing directory chooser
[2021-12-14 11:01:18] DEBUG: Start path: /Volumes/CHERRY/00 DRIVES/Victoria University of Wellington - STAFF/ITS Image Services - ONLINE PROJECTS/LIVING PA TIMELPASE/RAW FILES/NEW ATTEMPT OF JPEGS
[2021-12-14 11:01:18] DEBUG: Building user interface
[2021-12-14 11:01:18] DEBUG: UI scaling factor: 1.0
[2021-12-14 11:01:18] DEBUG: Building Table
[2021-12-14 11:01:18] DEBUG: Setting header renderer
[2021-12-14 11:01:18] DEBUG: Register cell editing
[2021-12-14 11:01:19] DEBUG: Updating column widths
[2021-12-14 11:01:19] DEBUG: Create table popup
[2021-12-14 11:01:20] DEBUG: Enabling drag-drop
[2021-12-14 11:01:20] DEBUG: Done creating UI
[2021-12-14 11:01:20] DEBUG: Creating UI-bindings...
[2021-12-14 11:01:20] DEBUG: Preview Color Management not activated. You can activate it in the Settings.
[2021-12-14 11:01:20] DEBUG: Launched worker with 16 threads.
[2021-12-14 11:01:20] DEBUG: Checking for render tasks in: /Users/mirandna/Documents/LRTimelapse/LRTInterface.txt
[2021-12-14 11:01:20] DEBUG: Launching ExifTool: /usr/local/LRTimelapse/exiftool
[2021-12-14 11:01:20] INFO: ExifTool: 12.33
[2021-12-14 11:01:20] DEBUG: Exif Tool available.
[2021-12-14 11:01:20] DEBUG: DNG Converter available.
[2021-12-14 11:01:20] DEBUG: MPEG Encoder available.
[2021-12-14 11:01:20] INFO: Detected 2 screens:
[2021-12-14 11:01:20] INFO: Screen 1: 1920 1200
[2021-12-14 11:01:20] INFO: Screen 2: 2560 1440
[2021-12-14 11:01:20] DEBUG: Setting window position
[2021-12-14 11:01:20] DEBUG: Starting version check...
[2021-12-14 11:01:20] DEBUG: Showing UI
[2021-12-14 11:01:21] DEBUG: Initializing import dialog...
[2021-12-14 11:01:21] DEBUG: Cleaning up temp dir
[2021-12-14 11:01:21] DEBUG: Using temp-dir: /var/folders/qc/0bs_stmx5yb2xrzh90h_2zhhxh1g5b/T/lrt_9078057705596632692
[2021-12-14 11:01:21] INFO: Locating last selected folder...
[2021-12-14 11:01:21] INFO: ...done locating last selected folder.
[2021-12-14 11:01:22] INFO: Latest Version of LRTimelapse: 5.7.2 (2021-11-30), installed Version: 5.7.2 (2021-11-30)
[2021-12-14 11:01:22] DEBUG: ...done initializing import dialog.
[2021-12-14 11:01:24] DEBUG: Latest Version of Adobe DNG Converter: 14.0.1 (14000100) Installed Version: 12.2 (12020000)
[2021-12-14 11:01:24] DEBUG: Please upgrade your Adobe DNG Converter!
[2021-12-14 11:01:27] DEBUG: Memory: [max|26208] [used|729] [free|25479]
[2021-12-14 11:01:34] INFO: --- Loading directory: /Volumes/CHERRY/00 DRIVES/Victoria University of Wellington - STAFF/ITS Image Services - ONLINE PROJECTS/LIVING PA TIMELPASE/RAW FILES/NEW ATTEMPT OF JPEGS
[2021-12-14 11:01:34] DEBUG: Loading sequence properties from /Volumes/CHERRY/00 DRIVES/Victoria University of Wellington - STAFF/ITS Image Services - ONLINE PROJECTS/LIVING PA TIMELPASE/RAW FILES/NEW ATTEMPT OF JPEGS/.lrt/lrtsequence.properties
[2021-12-14 11:01:35] DEBUG: Detected a Masks 2.0 sequence.
[2021-12-14 11:01:35] ERROR: Could not merge XMP.
OEa: Duplicate property or field node 'crs:MaskGroupBasedCorrections'
    at ZFa.H(xuc:953)
    at ZFa.D(xuc:98)
    at oFa.H(cwc:1238)
    at oFa.e(cwc:294)
    at oFa.I(cwc:271)
    at oFa.B(cwc:356)
    at oFa.D(cwc:56)
    at oFa.H(cwc:6)
    at oFa.H(cwc:208)
    at oFa.H(cwc:23)
    at nEa.H(fvc:267)
    at LFa.H(psc:107)
    at LFa.H(psc:17)
    at lrtimelapse.photo.aux.H(kqb:4010)
    at lrtimelapse.photo.aux.H(kqb:1481)
    at lrtimelapse.photo.aux.C(kqb:1175)
    at lrtimelapse.LRTimelapseMain.H(sac:3277)
    at lrtimelapse.LRTimelapseMain.G(sac:2480)
    at lrtimelapse.COM5.C(bcc:12389)
    at lrtimelapse.COM5.doInBackground(bcc:9389)
    at java.desktop/javax.swing.SwingWorker$1.call(Unknown Source)
    at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
    at java.desktop/javax.swing.SwingWorker.run(Unknown Source)
    at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
    at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.base/java.lang.Thread.run(Unknown Source)
[2021-12-14 11:01:35] DEBUG: Finished loading XMP data in 0 sec.
[2021-12-14 11:01:35] DEBUG: JPG sequence with 1 images loaded.
[2021-12-14 11:01:35] ERROR: Couldn't load directory.
java.lang.NullPointerException: Cannot invoke "java.util.Hashtable.size()" because "a.Ma" is null
    at lrtimelapse.photo.aux.H(kqb:1301)
    at lrtimelapse.photo.aux.C(kqb:1175)
    at lrtimelapse.LRTimelapseMain.H(sac:3277)
    at lrtimelapse.LRTimelapseMain.G(sac:2480)
    at lrtimelapse.COM5.C(bcc:12389)
    at lrtimelapse.COM5.doInBackground(bcc:9389)
    at java.desktop/javax.swing.SwingWorker$1.call(Unknown Source)
    at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
    at java.desktop/javax.swing.SwingWorker.run(Unknown Source)
    at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
    at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.base/java.lang.Thread.run(Unknown Source)
[2021-12-14 11:01:35] DEBUG: Done loading previews.
[2021-12-14 11:01:35] DEBUG: Memory: [max|26208] [used|108] [free|26100]
[2021-12-14 11:03:34] DEBUG: Could not load sequence properties: /Volumes/CHERRY/00 DRIVES/Victoria University of Wellington - STAFF/ITS Image Services - ONLINE PROJECTS/LIVING PA TIMELPASE/RAW FILES/NEW ATTEMPT OF JPEGS/.lrt/lrtsequence.properties
[2021-12-14 11:03:35] ERROR: Couldn't load MaskGroupBasedCorrections, internal correction masks not found.
[2021-12-14 11:03:46] DEBUG: Buffer size for ExifTool: 1
[2021-12-14 11:03:47] DEBUG: Sequence shot in auto mode
[2021-12-14 11:03:47] DEBUG: Buffer size for ExifTool: 1
[2021-12-14 11:03:47] DEBUG: Sequence shot in auto mode
Attached Files
Thumbnail(s)
   
Offline
#2 Gunther
Hi, do these images already have XMP data? It seems that they might have former edits from Lightroom saved to XMP. If that's true, please try to reset all edits in Lightroom and save the metadata for the whole sequence. Then again try to load it into LRTimelapse.
If the problem persistst, please send me one or two of those images via a file transfer sequence like WeTransfer to support@lrtimelapse.com
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Offline
#3 Nando
Thanks Gwegner,
Clearing all settings on bridge, and deleting the lrt hidden folder seems to have worked. Files are now loading properly Smile
I appreciate the support.
Offline
#4 Gunther
There is also a way in LRTimelapse to reset Metadata. Either via Metadata / Initialize - or even Metadata / Clear Metadata to get rid of any former edits.
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