Hi,

I'm trying to test LRTimelapse on Macs running 10.12.5 and Lightroom CC.

On launch, LRTimelapse tells me I need to install EXifTool.

I do this, relaunch and get the same warning again.

The warning pane also directs to the install information LRT web page but this has no relevant information to solve the problem.

If I ignore the ExifTool warning and go into LRTimelapse I get another warning saying that add-ons have not been installed correctly.

So I'm going round in circles. This happens on two different Macs.

Any advice as to a solution? Thanks!

It seems as if you are trying to install the outdated LRTimelapse 3 on the latest Macs. This is not supported.
Please download and install the latest LRTimelapse 4 from my Download page: https://lrtimelapse.com/download
Uninstall (trash) any older LRTimelapse version before.
If you have a license key for LRT3 you can buy a discounted upgrade to version 4 here: https://lrtimelapse.com/upgrade

This post was last modified: 2017-07-09, 11:05 by Gunther. Edit Reason: Removed full quote

Thanks for replying.

Unfortunately I'm trying to install 4.7 and systematically use the uninstall function before each attempt.

Could you please send me the log file after launching it? You'll find it in the info menu.

Posted mobile via Tapatalk...

This post was last modified: 2017-07-09, 11:05 by Gunther.

Support request from user running evaluation version.

Code:

[2017-07-08 15:56:16] INFO: Log file was created at /Users/davidcarr/Library/Application Support/LRTimelapse/LRTimelapse.log
[2017-07-08 15:56:17] DEBUG: Loading properties from /Users/davidcarr/Library/Application Support/LRTimelapse/user.props
[2017-07-08 15:56:17] INFO: LRTimelapse 4.7.6 (2017-05-12) Build 135
[2017-07-08 15:56:17] INFO: (c) 2017 Gunther Wegner
[2017-07-08 15:56:17] INFO: https://lrtimelapse.com
[2017-07-08 15:56:17] INFO: Java version: 1.8.0_121 (64bit) from Oracle Corporation
[2017-07-08 15:56:17] INFO: Running on: Mac OS X locale: fr_FR
[2017-07-08 15:56:17] INFO: Found 8 processor cores.
[2017-07-08 15:56:17] INFO: Java runtime: 64 bit
[2017-07-08 15:56:17] INFO: ------------------------------------
[2017-07-08 15:56:17] INFO: No License Key found. Running LRTimelapse unlicensed for EVALUATION.
[2017-07-08 15:56:19] DEBUG: Initializing directory chooser.
[2017-07-08 15:56:32] INFO: Done (dirchooser)...
[2017-07-08 15:56:34] DEBUG: Launching ExifTool: /usr/local/bin/exiftool
[2017-07-08 15:56:34] WARN: Exiftool not found!
java.io.IOException: Cannot run program "/usr/local/bin/exiftool": error=13, Permission denied
    at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048)
    at i.rHnduHPf.HOVvrCje(Unknown Source)
    at lrtimelapse.NGtzxxkH.SkD22pfR(Unknown Source)
    at lrtimelapse.NGtzxxkH.wPiTwKEs(Unknown Source)
    at lrtimelapse.LRTimelapseApp.main(Unknown Source)
Caused by: java.io.IOException: error=13, Permission denied
    at java.lang.UNIXProcess.forkAndExec(Native Method)
    at java.lang.UNIXProcess.<init>(UNIXProcess.java:247)
    at java.lang.ProcessImpl.start(ProcessImpl.java:134)
    at java.lang.ProcessBuilder.start(ProcessBuilder.java:1029)
    ... 4 more
[2017-07-08 15:56:34] DEBUG: Exif Tool not found.
[2017-07-08 15:56:38] DEBUG: DNG Converter available.
[2017-07-08 15:56:38] DEBUG: MPEG Encoder not found.
[2017-07-08 15:56:38] INFO: Detected 1 screen:
[2017-07-08 15:56:38] INFO: Screen 1: 2560 1440
[2017-07-08 15:56:41] INFO: Latest version: 4.7.6 (2017-05-12), current Version: 4.7.6 (2017-05-12)

Thank you !

This post was last modified: 2017-07-08, 18:22 by Gunther.

Obviously the LRTimelapse installer cannot install the external tools to /usr/local/bin because of missing permissions.

Make sure that the folder /usr/local/bin is writable: open a terminal window and enter

Code:

sudo chmod -RL +rwX /usr/local/bin

Mind the capitalization. After hitting enter, type in your password (it won't show).

Now launch the LRTimelapse installer once more, then launch LRTimelapse. All badges for external programs on the top right should be green.

Should this still not work, please send me the installer log. To get it, run the installer once more and after it finished (last dialog page) go to window/installer log and then select "Show all logs" from the drop down. Send me that log then please.

This post was last modified: 2017-07-09, 11:05 by Gunther. Edit Reason: Removed full quote

Thank you, that's fixed it.