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Preview could not be loaded

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#1 robdigphot
Hi,
I am new to LR time-lapse 3 and have downloaded the trial version. I have shot a timelapse on my Nikon D810 in RAW, converted the images to DNG and imported the files into LR Timelapse but all I get is a error message saying "Preview could not be loaded" and to update DNG Preview and Metadata in Lightroom. Now I have done this with no success. I really like the idea of the programme and would like to buy it but I need to proceed further before I can do so. Can anybody please help?
Kind regards
Rob
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#2 Gunther
If you use DNG you'll have to make sure that previews are embedded. When converting with Lightroom there is an option to embed the previews.
Please check as well that ExifTool is correctly working (Exiftool badge on the top right of the screen should be green! If not, you are most likely on a mac and did not install the LRTimelapse Addons. Please do this then.
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#3 robdigphot
Thanks gwenger, The Mac did not install the add ons, They are all installed now and all works fine. Thank you.

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