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Visual Previews not working

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#71 Cameracraig
Hi Gunther

Log file attached.  As far as I can tell everything is pointing in the right direction, however hopefully you'll see where I'm going wrong. 

Many thanks

Craig

Support request from Craig Harman, Fully Loaded TV, London, EMail: craig@fullyloaded.tv
License for: LRTimelapse 3, License type: professional, Payment reference: PayPal, Valid until: Lifetime

[2017-12-30 11:23:15] INFO: Log file was created at /Users/craigharman/Library/Application Support/LRTimelapse/LRTimelapse.log
[2017-12-30 11:23:15] DEBUG: Loading properties from /Users/craigharman/Library/Application Support/LRTimelapse/user.props
[2017-12-30 11:23:15] INFO: LRTimelapse 4.8.3 (2017-12-06) Build 153
[2017-12-30 11:23:15] INFO: © 2017 Gunther Wegner
[2017-12-30 11:23:15] INFO: https://lrtimelapse.com
[2017-12-30 11:23:15] INFO: Java version: 1.8.0_121 (64bit) from Oracle Corporation
[2017-12-30 11:23:15] INFO: Running on: Mac OS X locale: en_US
[2017-12-30 11:23:15] INFO: Found 8 processor cores.
[2017-12-30 11:23:15] INFO: Java runtime: 64 bit
[2017-12-30 11:23:15] INFO: ------------------------------------
[2017-12-30 11:23:15] INFO: Licensed to: Craig Harman, Fully Loaded TV, London - Professional License.
[2017-12-30 11:23:16] DEBUG: Initializing directory chooser.
[2017-12-30 11:23:16] INFO: Done (dirchooser)...
[2017-12-30 11:23:17] DEBUG: Launching ExifTool: /usr/local/bin/exiftool
[2017-12-30 11:23:17] INFO: ExifTool: 10.64
[2017-12-30 11:23:17] DEBUG: Exif Tool available.
[2017-12-30 11:23:17] DEBUG: DNG Converter available.
[2017-12-30 11:23:17] DEBUG: MPEG Encoder available.
[2017-12-30 11:23:17] INFO: Detected 1 screen:
[2017-12-30 11:23:17] INFO: Screen 1: 1440 900
[2017-12-30 11:23:18] INFO: Latest Version of LRTimelapse: 4.8.3 (2017-12-06), installed Version: 4.8.3 (2017-12-06)
[2017-12-30 11:23:18] DEBUG: Using temp-dir: /var/folders/w_/xhnkjdzs7vvg1fzp86kbdp0w0000gn/T/lrt_1561731932542713435
[2017-12-30 11:23:18] DEBUG: Latest Version of Adobe DNG Converter: 10.1.0 (10010000) Installed Version: 10.1 (10010000)
[2017-12-30 11:25:16] DEBUG: Launching ExifTool: /usr/local/bin/exiftool
[2017-12-30 11:25:17] INFO: --- Loading directory: /Volumes/Timelapses/RAW files/MC_Peru
[2017-12-30 11:25:17] DEBUG: Loading sequence properties from /Volumes/Timelapses/RAW files/MC_Peru/.lrt/lrtsequence.properties
[2017-12-30 11:25:21] DEBUG: Memory: [max|1820] [used|405] [free|1415]
[2017-12-30 11:25:21] DEBUG: Buffer size for ExifTool: 115
[2017-12-30 11:25:21] DEBUG: Sequence shot in manual mode
[2017-12-30 11:25:21] DEBUG: Timestamp Data complete!
[2017-12-30 11:25:21] DEBUG: Sequence processed with LRT 4.8.3, Build 153
[2017-12-30 11:25:53] DEBUG: Done loading previews.
[2017-12-30 11:25:53] DEBUG: Memory: [max|1820] [used|388] [free|1432]
[2017-12-30 11:26:44] WARN: Visual previews will only work with RAW or DNG files
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#72 Gunther
Visual previews Require Raw or DNG files. Which file types does your sequence consist of?
If you are working with JPGs you can use Lightroom to convert those to DNG. Make sure that the time lapse sequence has only one file type.
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#73 Cameracraig
Thanks for the reply. Issue solved. The sequence was shot in RAW with small JPEGs for reviewing. For some reason 2 x of the jpegs had found their way into the folder. Deleted them off the hard drive and visual previews working as expected. Thanks for the help.

Craig
Offline
#74 Gunther
In one of the next updates I will introduce a detection mechanism for such cases.
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#75 ChrisXuuu
Hi Gunther

I got the same problem, after add key frame, safe, edit in LR. I reload and I can see differences of the yellow curves on keyframe. Then I start visual preview, but there is no pink curve and after a while its finished but nothing changes. Here is my log, i already hide some of the same row.

Support request from user running evaluation version.

[2018-04-19 11:24:46] INFO: Log file was created at C:\Users\员外\AppData\Roaming\LRTimelapse\LRTimelapse.log
[2018-04-19 11:24:46] DEBUG: Loading properties from C:\Users\员外\AppData\Roaming\LRTimelapse\user.props
[2018-04-19 11:24:46] INFO: LRTimelapse 5.0.6 (2018-04-01) Build 543
[2018-04-19 11:24:46] INFO: © 2018 Gunther Wegner
[2018-04-19 11:24:46] INFO: https://lrtimelapse.com
[2018-04-19 11:24:46] INFO: Java version: 1.8.0_151-1-redhat (64bit) from Oracle Corporation
[2018-04-19 11:24:46] INFO: Running on: Windows 10 locale: zh_CN
[2018-04-19 11:24:46] INFO: Windows architecture: 64 bit
[2018-04-19 11:24:46] INFO: Found 8 processor cores.
[2018-04-19 11:24:46] INFO: Java runtime: 64 bit
[2018-04-19 11:24:46] INFO: ------------------------------------
[2018-04-19 11:24:46] INFO: No License Key found. Running LRTimelapse unlicensed for EVALUATION.
[2018-04-19 11:24:46] DEBUG: Registered Tiff-Reader: com.twelvemonkeys.imageio.plugins.tiff.TIFFImageReader@971d0d8
[2018-04-19 11:24:46] DEBUG: Using 4 threads
[2018-04-19 11:24:47] DEBUG: Initializing directory chooser.
[2018-04-19 11:24:47] INFO: Done (dirchooser)...
[2018-04-19 11:24:48] DEBUG: Launching ExifTool: C:\Program Files\LRTimelapse 5\exiftool.exe
[2018-04-19 11:24:49] INFO: ExifTool: 10.79
[2018-04-19 11:24:49] DEBUG: Exif Tool available.
[2018-04-19 11:24:49] DEBUG: Switched to 64bit DNG Converter in C:\Program Files\Adobe\Adobe DNG Converter\Adobe DNG Converter.exe
[2018-04-19 11:24:49] DEBUG: DNG Converter available.
[2018-04-19 11:24:49] DEBUG: MPEG Encoder available.
[2018-04-19 11:24:49] INFO: Detected 1 screen:
[2018-04-19 11:24:49] INFO: Screen 1: 1920 1080
[2018-04-19 11:24:50] DEBUG: Using temp-dir: C:\Users\员外\AppData\Local\Temp\lrt_9060812290496393066
[2018-04-19 11:24:51] INFO: Latest Version of LRTimelapse: 5.0.6 (2018-04-01), installed Version: 5.0.6 (2018-04-01)
[2018-04-19 11:24:51] DEBUG: Using DNG Converter: C:\Program Files\Adobe\Adobe DNG Converter\Adobe DNG Converter.exe
[2018-04-19 11:24:52] WARN: ExifTool error: Wildcards don't work in the directory specification
[2018-04-19 11:24:52] WARN: ExifTool error: No matching files
[2018-04-19 11:24:52] ERROR: Error when checking the version of Adobe DNG Converter
[2018-04-19 11:25:22] INFO: --- Loading directory: H:\V
[2018-04-19 11:25:22] DEBUG: Loading sequence properties from H:\V\.lrt\lrtsequence.properties
[2018-04-19 11:25:22] WARN: Properties-file not found.
[2018-04-19 11:25:23] DEBUG: Done loading previews.
[2018-04-19 11:25:23] DEBUG: Memory: [max|10608] [used|144] [free|10464]
[2018-04-19 11:25:26] INFO: --- Loading directory: H:\V\0416
[2018-04-19 11:25:26] DEBUG: Loading sequence properties from H:\V\0416\.lrt\lrtsequence.properties
[2018-04-19 11:25:31] DEBUG: Memory: [max|10608] [used|195] [free|10413]
[2018-04-19 11:25:31] DEBUG: Figuring out the workflow status of the sequence.
[2018-04-19 11:25:31] DEBUG: Buffer size for ExifTool: 14
[2018-04-19 11:25:31] DEBUG: Sequence shot in manual mode
[2018-04-19 11:25:31] DEBUG: Timestamp Data complete!
[2018-04-19 11:25:31] DEBUG: Sequence processed with LRT 5.0.6, Build 543
[2018-04-19 11:25:36] DEBUG: Done loading previews.
[2018-04-19 11:25:36] DEBUG: Memory: [max|10608] [used|222] [free|10386]
[2018-04-19 11:25:54] INFO: 1 XMP-file successfully saved.
[2018-04-19 11:28:38] INFO: Reloading XMP only...
[2018-04-19 11:28:38] DEBUG: Timestamp Data complete!
[2018-04-19 11:28:38] DEBUG: Loading sequence properties from H:\V\0416\.lrt\lrtsequence.properties
[2018-04-19 11:28:40] DEBUG: Done loading previews.
[2018-04-19 11:28:40] DEBUG: Memory: [max|10608] [used|129] [free|10479]
[2018-04-19 11:28:41] DEBUG: Buffer size for ExifTool: 14
[2018-04-19 11:28:41] DEBUG: Sequence shot in manual mode
[2018-04-19 11:28:49] DEBUG: Checking and fixing XMP values
[2018-04-19 11:28:50] DEBUG: Calculating Auto Transitions
[2018-04-19 11:28:59] INFO: 141 XMP-files successfully saved.
[2018-04-19 11:29:04] WARN: ExifTool error: Wildcards don't work in the directory specification
[2018-04-19 11:29:04] WARN: ExifTool error: No matching files
[2018-04-19 11:29:04] WARN: ExifTool error: Wildcards don't work in the directory specification
[2018-04-19 11:29:04] WARN: ExifTool error: No matching files
[2018-04-19 11:29:04] ERROR: Could not load DNG preview, probably there is no one embedded..
[2018-04-19 11:29:04] WARN: Error loading visual preview for: DSC_1904.NEF
[2018-04-19 11:29:04] WARN: ExifTool error: Wildcards don't work in the directory specification
[2018-04-19 11:29:04] WARN: ExifTool error: No matching files
[2018-04-19 11:29:04] WARN: ExifTool error: Wildcards don't work in the directory specification
[2018-04-19 11:29:04] WARN: ExifTool error: No matching files
[2018-04-19 11:29:04] ERROR: Could not load DNG preview, probably there is no one embedded..
[2018-04-19 11:29:04] WARN: Error loading visual preview for: DSC_1905.NEF

...............

[2018-04-19 11:51:25] DEBUG: Done loading previews.

[2018-04-19 11:51:25] DEBUG: Memory: [max|10608] [used|370] [free|10238]
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#76 Gunther
The problem that you have is that your username in Windows consists of Chinese letters. This is not supported by the externaml Programs that LRTimelapse uses. In your case it's the windows temp directory that is set to C:\Users\员外\AppData\Local\Temp

Please change the location of the windows temp directory (for example explained here), this should help. Set it to C:\temp (create the folder also) or similar that has only ASCII characters.

Also make sure to not put any timelapse source files in your user dir (this applies also to your Desktop, since it's located under your user dir).
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#77 ChrisXuuu
THanks, I`ll have a try of that and reply the result later
Offline
#78 ChrisXuuu
Hi Gunther

I have fix the problem,thanks so much for ur help.

I tried to change the temp fold to C:/ but there is still some error. so I just add a new administrator using all Eng character, and delete the older one. When I use the new admin fold, it works.

Thank you again for kind help.
Offline
#79 Gunther
Perfect! :-)
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Offline
#80 KrzysztofKrefta
Hi Gunther

I ve read all answers here. My problem it s difrent. Dng converter is installed, its green. But in log file it says that cant open dng converter. Log below and link to video how it looks in program. https://youtu.be/ML7L09xsrcs

Code:
[2018-07-20 16:01:01] INFO: Log file was created at C:\Users\Kris Ja\AppData\Roaming\LRTimelapse\LRTimelapse.log
[2018-07-20 16:01:01] DEBUG: Loading properties from C:\Users\Kris Ja\AppData\Roaming\LRTimelapse\user.props
[2018-07-20 16:01:01] INFO: LRTimelapse 4.8.3 (2017-12-06) Build 153
[2018-07-20 16:01:01] INFO: (c) 2018 Gunther Wegner
[2018-07-20 16:01:01] INFO: https://lrtimelapse.com
[2018-07-20 16:01:01] INFO: Java version: 1.8.0_121-1-redhat (64bit) from Oracle Corporation
[2018-07-20 16:01:01] INFO: Running on: Windows 10 locale: pl_PL
[2018-07-20 16:01:01] INFO: Windows architecture: 64 bit
[2018-07-20 16:01:01] INFO: Found 8 processor cores.
[2018-07-20 16:01:01] INFO: Java runtime: 64 bit
[2018-07-20 16:01:01] INFO: ------------------------------------
[2018-07-20 16:01:01] INFO: Licensed to: Krzysztof Krefta, Million Frames Sp. z o.o., Warszawa - Professional License.
[2018-07-20 16:01:02] DEBUG: Initializing directory chooser.
[2018-07-20 16:01:02] INFO: Done (dirchooser)...
[2018-07-20 16:01:03] DEBUG: Launching ExifTool: C:\Program Files\LRTimelapse 4\exiftool.exe
[2018-07-20 16:01:04] INFO: ExifTool: 10.64
[2018-07-20 16:01:04] DEBUG: Exif Tool available.
[2018-07-20 16:01:04] DEBUG: DNG Converter available.
[2018-07-20 16:01:04] DEBUG: MPEG Encoder available.
[2018-07-20 16:01:04] INFO: Detected 1 screen:
[2018-07-20 16:01:04] INFO: Screen 1: 1920 1080
[2018-07-20 16:01:04] INFO: Latest Version of LRTimelapse: 4.8.3 (2017-12-06), installed Version: 4.8.3 (2017-12-06)
[2018-07-20 16:01:04] DEBUG: Using temp-dir: C:\Users\KRISJA~1\AppData\Local\Temp\lrt_5459771546677774117
[2018-07-20 16:01:04] ERROR: Could not check version of Adobe DNG Converter
java.io.IOException: Cannot run program "C:\Program Files\Adobe\Adobe DNG Converter": CreateProcess error=5, Odmowa dostępu
    at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048)
    at lrtimelapse.oT6u1NeV.rHnduHPf(Unknown Source)
    at lrtimelapse.oT6u1NeV.doInBackground(Unknown Source)
    at javax.swing.SwingWorker$1.call(SwingWorker.java:295)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at javax.swing.SwingWorker.run(SwingWorker.java:334)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:745)
Caused by: java.io.IOException: CreateProcess error=5, Odmowa dostępu
    at java.lang.ProcessImpl.create(Native Method)
    at java.lang.ProcessImpl.<init>(ProcessImpl.java:386)
    at java.lang.ProcessImpl.start(ProcessImpl.java:137)
    at java.lang.ProcessBuilder.start(ProcessBuilder.java:1029)
    ... 10 more
[2018-07-20 16:01:14] DEBUG: Launching ExifTool: C:\Program Files\LRTimelapse 4\exiftool.exe
[2018-07-20 16:01:14] INFO: --- Loading directory: D:\Timelapsy MF\Balkon Gwiazdzista\Balkon Nocny\Balkon Nocny Raw
[2018-07-20 16:01:14] DEBUG: Loading sequence properties from D:\Timelapsy MF\Balkon Gwiazdzista\Balkon Nocny\Balkon Nocny Raw\.lrt\lrtsequence.properties
[2018-07-20 16:01:16] DEBUG: Memory: [max|22533] [used|383] [free|22150]
[2018-07-20 16:01:16] DEBUG: Buffer size for ExifTool: 22
[2018-07-20 16:01:16] DEBUG: Sequence shot in auto mode
[2018-07-20 16:01:16] DEBUG: Timestamp Data complete!
[2018-07-20 16:01:16] DEBUG: Sequence processed with LRT 4.8.3, Build 153
[2018-07-20 16:01:21] DEBUG: Done loading previews.
[2018-07-20 16:01:21] DEBUG: Memory: [max|22533] [used|961] [free|21572]
[2018-07-20 16:02:09] ERROR: Could not launch DNGConverter.
java.io.IOException: Cannot run program "C:\Program Files\Adobe\Adobe DNG Converter": CreateProcess error=5, Odmowa dostępu
    at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048)
    at lrtimelapse.photo.r3ITmfz.rHnduHPf(Unknown Source)
    at lrtimelapse.photo.r3ITmfz.lpXiULXY(Unknown Source)
    at lrtimelapse.photo.yCYdlpvC.rHnduHPf(Unknown Source)
    at lrtimelapse.photo.yCYdlpvC.doInBackground(Unknown Source)
    at javax.swing.SwingWorker$1.call(SwingWorker.java:295)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at javax.swing.SwingWorker.run(SwingWorker.java:334)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:745)
Caused by: java.io.IOException: CreateProcess error=5, Odmowa dostępu
    at java.lang.ProcessImpl.create(Native Method)
    at java.lang.ProcessImpl.<init>(ProcessImpl.java:386)
    at java.lang.ProcessImpl.start(ProcessImpl.java:137)
    at java.lang.ProcessBuilder.start(ProcessBuilder.java:1029)
    ... 10 more
[2018-07-20 16:02:09] WARN: Error loading visual preview for: IMG_9863.CR2
[2018-07-20 16:02:09] ERROR: Could not launch DNGConverter.
java.io.IOException: Cannot run program "C:\Program Files\Adobe\Adobe DNG Converter": CreateProcess error=5, Odmowa dostępu
    at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048)
    at lrtimelapse.photo.r3ITmfz.rHnduHPf(Unknown Source)
    at lrtimelapse.photo.r3ITmfz.lpXiULXY(Unknown Source)
    at lrtimelapse.photo.yCYdlpvC.rHnduHPf(Unknown Source)
    at lrtimelapse.photo.yCYdlpvC.doInBackground(Unknown Source)
    at javax.swing.SwingWorker$1.call(SwingWorker.java:295)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at javax.swing.SwingWorker.run(SwingWorker.java:334)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:745)
Caused by: java.io.IOException: CreateProcess error=5, Odmowa dostępu
    at java.lang.ProcessImpl.create(Native Method)
    at java.lang.ProcessImpl.<init>(ProcessImpl.java:386)
    at java.lang.ProcessImpl.start(ProcessImpl.java:137)
    at java.lang.ProcessBuilder.start(ProcessBuilder.java:1029)
    ... 10 more

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