• 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5

When I click on Import, all I get is a blank white screen

Offline
#1 Darrin
Moved this to the LRT5 area...

Tried for the first time to import my raw photos into LRT but ran into an issue. Went to FILE>IMPORT and a new window pops up. It says "LRTimelapse Importer" in the top left corner. But the rest of the screen is blank.

Since I was getting notifications that version 5.1.1 was available as well as the new Adobe DNG converter, I installed both. However, I'm still getting the blank white screen. Any ideas?

- Darrin
Offline
#2 Gunther
Could you please restart the computer and try again?
If the problem persists, please send me the LRTimelapse.log file from Documents/LRTimelapse to support(at)lrtimelapse(dot)com
Subscribe to: LRTimelapse Newsletter, Youtube Channel, Instagram, Facebook.
Offline
#3 Darrin
Sent. Thank you for looking into it.
Offline
#4 Gunther
I'm afraid I've never got the attachement. Please double check. Otherwise you might attach the log here as well.
Subscribe to: LRTimelapse Newsletter, Youtube Channel, Instagram, Facebook.

...also check out: