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When I click on Import, all I get is a blank white screen - Printable Version

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When I click on Import, all I get is a blank white screen - Darrin - 2019-01-12

Moved this to the LRT5 area...

Tried for the first time to import my raw photos into LRT but ran into an issue. Went to FILE>IMPORT and a new window pops up. It says "LRTimelapse Importer" in the top left corner. But the rest of the screen is blank.

Since I was getting notifications that version 5.1.1 was available as well as the new Adobe DNG converter, I installed both. However, I'm still getting the blank white screen. Any ideas?

- Darrin


When I click on Import, all I get is a blank white screen - Gunther - 2019-01-12

Could you please restart the computer and try again?
If the problem persists, please send me the LRTimelapse.log file from Documents/LRTimelapse to support(at)lrtimelapse(dot)com


RE: When I click on Import, all I get is a blank white screen - Darrin - 2019-01-14

Sent. Thank you for looking into it.


When I click on Import, all I get is a blank white screen - Gunther - 2019-01-14

I'm afraid I've never got the attachement. Please double check. Otherwise you might attach the log here as well.