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LRTimelapse 3 not opening or crashing - Printable Version

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LRTimelapse 3 not opening or crashing - devman - 2014-02-02

Hi guys,

Just got a new machine and upgraded to LRTimelapse 3... now I try to open it and I get the little video sequence that it is opening and then that closes and then nothing - no program loading and can't see a program loaded in my task manager either. The export options have installed correctly into LR 5 though - just can't get into the timelapse program.

I am running Windows 8.1 64bit...

Any thoughts? Is this a Java thing?

Cheers,
Devin


RE: LRTimelapse 3 not opening or crashing - Gunther - 2014-02-02

Please make sure to uninstall all other java instances before. Then install the 64bit java from here:
http://www.java.com/en/download/manual.jsp

This should get you going. If not, please send me the log file, you'll find it under:
C:\Users\<your username>\AppData\Roaming\LRTimelapse\LRTimelapse.log


RE: LRTimelapse 3 not opening or crashing - devman - 2014-02-02

(2014-02-02, 01:03)gwegner Wrote: Please make sure to uninstall all other java instances before. Then install the 64bit java from here:
http://www.java.com/en/download/manual.jsp

This should get you going. If not, please send me the log file, you'll find it under:
C:\Users\<your username>\AppData\Roaming\LRTimelapse\LRTimelapse.log

Hi - I uninstalled and reinstalled Java Version 7 Update 51 (build 1.7.0_51-b13) and then ran it again and it still just plays the opening video and then disappears.

I sent you the log file so hope that helps!

Cheers,
Devin


RE: LRTimelapse 3 not opening or crashing - TigRussell - 2014-02-03

Initially I had almost exactly the same problem as devman (win 8.1 64bit Toshiba laptop with i7 64 bit processor) - but in my case there was no log-file in the location mentioned! Now I'm trying to reinstall and am getting a succession of error messages which say that LRTimelapse.exe is "using resources that need to be updated by Setup" and when I opt for Automatically close the Application" it doesn't work and there is no guidance as to how, or what, to close manually. So I'm stuck and need advice...


RE: LRTimelapse 3 not opening or crashing - Gunther - 2014-02-03

You have to uninstall all other java instances and install the 64bit Java from here: http://www.java.com/en/download/manual.jsp

I did a couple of tests with Win 8.1/64 and the latest Java 1.7.0_51 on a freshly installed system and could not experience any problems.


RE: LRTimelapse 3 not opening or crashing - TigRussell - 2014-02-03

Hi, thanks for speedy response! I had already done what you suggest and when I look in "Control Panel > Uninstall or Change a Progam" I only see "Java Version 7 Update 51". Should I uninstall this and try to start again?


RE: LRTimelapse 3 not opening or crashing - Gunther - 2014-02-03

Yes, you could try it. Make sure to install the 64bit version!