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i cant export a time lapse in LRT jpg 4k

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#1 pierpaolo
Hi everyone, I gave a reading to the posts already in the forum but I have not found the solution to my problem, I hope not to make you waste time.
I just bought LRT and I had my first time lapse, but when I export to LRT jpg 4k it gives me the error message: "You can not export a time lapse from a collection. Please close the dialog, then right click on an image and select "Go to folder in Library".

I did it but it continues to give me the same mistake.
lightroom 7.4
LRT 5.0.8
Mac High sierra 10.13.5

I attach screenshots
thanks
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#2 Gunther
Make also sure, that you don't have any subfolders in the folder with your timelapse. The timelapse images must be on the child level, no subfolders.

Like this:
Code:
- Timelapse
   - Sequence 1
   - Sequence 2
and not
Code:
- Timelapse
   - Sequence 1
       - Sequence 2
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#3 pierpaolo
the folder is on desktop with only the nef and xmp file
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#4 Gunther
Please double check and make sure to really have selected the folder in the Lightroom library, and not a collection.
If the problem persists, send me the lrtexport log from documents/LRTimelapse right after you get this message.
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#5 Stormdancing
Same issues here. Sent lrtexport log via email.
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#6 Stormdancing
gwegner - just read your response to my email. When I start the export it says preparing to export and then a popup tells me that I cannot export from a collection and to right click an image and go the the folder. Same thing over and over. Never exports anything.
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#7 Stormdancing
This is the error message
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#8 Stormdancing
I just noticed that the log file is from 7/20/18 That is when I first purchased it and I did export 1 timelapse. There is no new updated log file in C:\Users\USER\Documents\LRTimelapse Could it be someplace else? All that is in that folder is my license file and the log file dated 7/20 that I sent via email.
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#9 Stormdancing
I know how to fix it! Do not go to File----> Export with Preset and choose the 4K option. Instead go to File------>Export, then choose the preset in the dialog box that comes up. It's processing right now. Will report back when done.
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#10 Stormdancing
All done! Now I just need to take better pictures. Smile

...also check out: