Posts: 2
Threads: 1
Joined: Sep 2020
Posts: 2
Threads: 1
Joined: Sep 2020
Hello guys,
I'm new to the forum and video editing in general. Besides, English is not my first language so I ask you to forgive any mistakes.
I just started using the software and I'm loving it, but I came across a problem. Several times when I try to activate the visual preview my computer simply freezes, and I have to force the restart. Any idea why this is happening?
In addition I have rendered videos with different parameters to test the results, but I cannot open videos that maintain the aspect ratio of my camera, since when I render using the 16: 9 option, the problem does not occur.
I appreciate any help.
I'm new to the forum and video editing in general. Besides, English is not my first language so I ask you to forgive any mistakes.
I just started using the software and I'm loving it, but I came across a problem. Several times when I try to activate the visual preview my computer simply freezes, and I have to force the restart. Any idea why this is happening?
In addition I have rendered videos with different parameters to test the results, but I cannot open videos that maintain the aspect ratio of my camera, since when I render using the 16: 9 option, the problem does not occur.
I appreciate any help.